To ensure project quality and effectively control and manage the entire project process, we have established standardized operating procedures based on our quality management system and many years of project operation experience. Whether for translation, localization, content development, visual presentation, or Brand Intelligence Evolution projects, we insist on detailed division of labor, clear responsibilities, and traceable milestones. We control project progress, delivery quality, and operational risks at every stage to ensure on-time, high-quality delivery. A scientific operating process makes our service quality more stable and reliable.
General Process Controls
- Needs Analysis: Analyze the customer’s real needs, clarify expression goals, business scenarios, technical boundaries, and delivery standards, then provide a reasonable solution and quotation.
- Project Initiation: After both parties reach agreement, sign the contract, confirm materials, permissions, timeline, communication mechanism, and confidentiality requirements, and officially start the project.
- Project Execution: The project manager forms a project team to execute the project and control progress, quality, and risks. For intelligent projects, we also focus on data, processes, permissions, and exception plans.
- Quality Review: The quality review team conducts quality reviews, checking content accuracy, visual consistency, process usability, and system stability to ensure the results meet customer needs.
- Delivery: Deliver project results to the customer, provide necessary explanations, training, or launch support, and after payment is settled, include the project in after-sales and continuous optimization management.
Translation Process Controls
Standard Workflow Chart (tailored to the specific project) is shown below.
